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The invisible gap

You bought the solution. Why is the problem still there?

It isn't bad luck or bad technology. It's a translation gap: the vision loses a part of itself every time it moves down a level in the organization.

How a vision gets lost

The silent descent.

  1. 01

    What the leader imagines

    gets simplified when explained.

  2. 02

    What the team understands

    gets reinterpreted when executed.

  3. 03

    What the process defines

    gets rigid when documented.

  4. 04

    What the vendor hears

    gets translated into their own language.

  5. 05

    What the software does

    executes an impoverished version.

In the end, you execute an impoverished version of your own idea. Nobody told you, because nobody sells the solution.

Measure your gap

How much vision are you losing along the way?

The Gap Diagnosis shows you exactly where your vision is being distorted today.